Wednesday, August 8, 2012

Technology

August 8, 1877 - After St. Louis catcher John Clapp has his cheek smashed by a foul tip, replacement Mike Dorgan goes behind the plate wearing a mask. This is perhaps the first use of a catcher's mask in an official National League game.

Ahhh technology. The use, development and progression of technology. In every industry it grows, changes, moves ahead to better protect us, help us, improve our efficiency and accuracy. Remember when the fax was such an innovation? Years ago, did you prospect out of the yellow pages? Who could have imagined the internet? Hoovers? Jigsaw? LinkedIn? Email?

Do you use it to your advantage? Or do you use it to waste time? Do you research? Or do you play? Do you know your customer before you call them, by spending the basic amount of time browsing a website or a profile? Or do you go in cold and blind, guessing and winging it? With the information at your fingertips, there is no excuse for not having basic understanding and knowledge of an account before speaking with them.

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