"My favorite word in English is "youneverknow." Joaquin Andujar, Houston Astros Pitcher
Surprises come in many packages. The coworker who unexpectedly quits. The person fired or let go for mysterious reasons. The deal you lose when everything was in place. The deal you get when you thought the competition had it. Sometimes these suprises come despite everything we do, all we can do, all the homework, the questions, the digging, the understanding. But most often, if you do your homework, if you truy understand your situation, if you dig, uncover, talk, find out all the angles and the players, even the biggest surprises are not all that surprising.
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