"The difference between those who win and those who lose is mental. It is the effort winners give, and their mental alertness, that keeps them from making mental mistakes....Dedication and concentration are the deciding factors between who wins and who loses." - Tom Seaver, HOF pitcher.
Are you consistently dedicated? Do you maintain concentration, or does it wane, riding up and down on the day? Are you mentally alert on every call, every contact, every activity?
There is a difference in those who succeed and those who don't. What are you doing? What are you bringing to the call? Half the attention you should? Every single contact you make deserves the respect of your full attention. If you cannot or will not, your results will reflect the level of effort you put forth.
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