"In the split second from the time the ball leaves the pitcher's hand until it reaches the plate you have to think about your stride, your hip action, your wrist action, determine how much, if any the ball is going to break and then decide whether to swing at it." - Duke Snider in The Sporting News (November 19, 1952)
How many times in your day are you faced with some similar situation? A client asks an unexpected question? A colleague throws you under the bus? A competitor undercuts you? You reaction, your thoughtful response, your calm and cool response can make the difference.
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