"Our life is frittered away by detail. Simplify, simplify, simplify! I say, let your affairs be as two or three, and not a hundred or a thousand; instead of a million count half a dozen, and keep your accounts on your thumb-nail." Thoreau, Henry David
I wonder how many people have ever heard this. How many have wished it, even without knowing it. The ideal of simplifying our lives seems a dream in today's age. With life, kids, spouses, work, Twitter, LinkedIn, blogging, email, texting, Facebook, various other social medias and technological "advances" that are supposed to make our lives easier, multiple accounts for this that and the other....
"See the ball, hit the ball." Pete Rose
Some people have a knack, a way with words, the ability to boil an act or process down to it's simplest terms. And to make people understand.
"I would have written that shorter, but I didn't have the time." Mark Twain
The simplest form of expression is a smile. The simplest delivery of your message will put the smile on your customer's face. No need to make any conversation complex or confusing, no advantage in being long winded. Deliver the important message and sit back and wait for the response. Watch the smiles.